Know Your Consumer Rights Before Buying

 from a Pop-Up Shop

Before making a purchase in a “pop-up shop,” Victory State Bank, Staten Island’s only community-based business bank, suggests you pay extra attention to your consumer rights.

As explained by the U.S. General Services Administration (GSA), a pop-up shop is a temporary store in a mall, vacant storefront, or city center. Pop-up shops allow you to test products, try new brands, or have in-person interaction with an online retailer.

Prior to making a purchase in such stores, you need to understand they will shut down. So, before you buy, Victory State Bank recommends you consider the following questions provided in GSA’s “Consumer Action Handbook”:

§  Are you familiar with the brand? If not, check the reviews of past customers or consumer protection offices in places where they have set up in the past.


§  Can you return or exchange merchandise or get a refund? What is the process?


§  Does the 3-Day Cooling-Off Rule apply? Purchases for $130 or more in a temporary location should be covered.


§  How does the company secure your credit card number or electronic payment information?


§  How can you contact the seller, after the pop up store closes? Inspect items or try on clothing before leaving the shop. Also, consider paying with a credit card so that you can dispute the charge if the item doesn’t work.



About Victory State Bank



VSB Bancorp, Inc. (OTCQX: VSBN) is the one-bank holding company for Victory State Bank. As Staten Island, N.Y.’s only community-based commercial bank, Victory State Bank operates five full-service locations on the Island: The main office in the community of Great Kills, and branches in the communities of West Brighton, St. George, Dongan Hills and Rosebank. For additional information, Victory State Bank may be reached at 718-979-1100 or visited online at


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