6 Tips to Avoid a Medical Device Scam


Staten Island’s only community-based business bank is warning consumers about a telephone scam centered on medical devices.

To help consumers avoid being tricked into providing personal information to thieves, Victory State Bank is sharing an alert from the New York State Department of State's Division of Consumer Protection, which calls attention to reports of medical device scams targeting seniors.

These scenarios use unsolicited prerecorded messages, also known as "robocalls," to offer free medical alert devices along with money saving coupons. Remember: The offers are bogus!

According to the Division of Consumer Protection, the robocalls display many different numbers on the caller ID. When answered, the pre-recorded message urges consumers to press “1” to get their free device by providing their address and credit card, or to press “5” to opt out of future calls.

However, pressing “5” will alert the scammers that they have reached a working phone number, which they can use for future scam calls. Pressing “1” will put the consumer through to a live operator who will use scare tactics as a means of getting personal and financial information from the consumer.

Such fraudsters try to convince seniors their health is in danger and need the medical device. Aiming to get the consumer's private information, some scammers will entice consumers with bogus coupon offers or claim they are calling on behalf of AARP.



The state’s Division of Consumer Protection offers these tips for avoiding this type of scam:

§  Hang up, without pressing any key.

§  If you take the call, identify who is calling and what company they represent. Make sure to get an address and a phone number for the business.


§  Never provide personal or financial information over the phone, including your name, address, date of birth, or Medicare and Social Security numbers.


§  Even though the displayed phone numbers may be fake, you should report the phone numbers on your caller ID to the Federal Trade Commission at ftc.gov/complaint or 888-382-1222.


§  Contact your telephone service provider and request to block robocall numbers. Avoid paying for this protection, as caller ID-displayed numbers are changed frequently.


§  Remember that AARP does not ask for personal information, conduct financial transactions, or promote commercial activities over the phone.

For more information regarding identity theft prevention and mitigation, please contact the New York Department of State, Division of Consumer Protection at 518-474-8583.





VSB Bancorp, Inc. (OTCQX: VSBN) is the one-bank holding company for Victory State Bank. As Staten Island, N.Y.’s only community-based commercial bank, Victory State Bank operates five full-service locations on the Island, including the main office in the community of Great Kills and branches in West Brighton, St. George, Dongan Hills and Rosebank.

A planned sixth branch, to be situated in Meiers Corners, has received both regulatory and building department approvals.

For additional information, Victory State Bank may be reached at 718-979-1100, or visited online at www.VictoryStateBank.com.

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